Get To Know Process Discovery: Secure Automation for ROI

Imagine having a superpower that lets you see right through all the nitty-gritties of how your business actually runs day-to-day? That's basically what process discovery gives you - X-raying straight through your processes' outer layers.

Process discovery is a way to find out and map all the steps involved in how a business carries out its operations. Traditional methods of doing this were challenging, so new AI-powered RPA tools have been developed. This AI+RPA tool, called process discovery or task mining, can automatically identify and map processes by collecting data on how users actually perform their work activities. This data-driven approach gives businesses a clear picture of their current processes, which is essential for improving or automating those processes effectively. Process discovery allows companies to truly understand how work gets done within their operations.

Why is Process Discovery Important?

Process discovery is an important step toward improving business operations and achieving operational excellence.

Exploring Benefits of Process Discovery

Process discovery can enable your organization to

• Cut costs by minimizing process variations and errors causing rework.
• Identify the ideal processes to automate for maximum profitability.
• Remove guesswork in mapping automation workflows, improving quality.
• Uncover process variations invisible to the human eye.
• Enhance visibility into process ownership.

Maximize RPA ROI through

• Increased output with 24/7 operation at 4-5x human speed.
• 100% compliance accuracy and swift remediation.
• Boosted employee engagement on higher-value tasks.
• Cost reduction with one bot doing many people's work.
• Seamless scaling of task type and volume.

In recent years, technological advancements have paved the way for more autonomous and data-driven approaches to process discovery. A new AI-based technology, aptly named 'Process Discovery' or 'Task Mining,' has emerged to streamline this endeavor. These cutting-edge solutions harness user data to automatically identify, map, and uncover variants of processes within an organization. By leveraging the power of artificial intelligence, process discovery has evolved into a more intelligent and automated undertaking, reducing the reliance on manual efforts and human observations.

Challenges Associated with Process Discovery

Process discovery seems straightforward in theory, but putting it into practice often runs into roadblocks. Common challenges include:

• Identifying the right level of detail, understanding when rare occurrences are really important, and when they can be overlooked.
• Utilizing incomplete data, which can prevent the organization from uncovering process variations.
• Relying on historical data, which means process discovery can fail to identify things that could potentially take place.
• Getting the right people involved, including stakeholders from across the organization who are involved in the process.

It is important businesses realize that Process Discovery is one of the pivotal tools required to enable effective process improvement and automation programs at scale.

Process Discovery can assist firms in a wide range of industries, including financial services, banking, healthcare, telecommunications, retail, and many more.

Empower Your Teams with Intelligent Automation

At AIRPA, we are process and automation experts who specialize in enabling companies to drive automation and deliver better customer and employee experiences. We empower business users to create end-to-end solutions with an ecosystem of powerful but easy-to-use tools including AIRPA’s Identify360.

Identify360 pinpoints optimal processes for automation based on defined criteria. AIRPA engages directly with business teams and process owners to identify processes that are truly viable and optimal candidates for RPA development. It takes a consultative approach to identify processes that causes bottlenecks, inefficiencies, compliance issues, etc.

See how Process Discovery accelerates automation in your organization. Get a personalized demo for your business today.