AIRPA Acceptable Use Policy

AIRPA Acceptable Use Policy (AUP) - General Terms and Conditions

This Acceptable Use Policy (AUP) governs the conduct of all AIRPA clients, including co-location customers, dedicated server users, Internet Unlimited hosting resellers, web hosting customers, and by extension, dedicated server clients, as well as any individual or entity utilizing AIRPA's network or resources. AIRPA retains the right to revise this AUP at any time, with the updated version becoming effective upon its public posting at acceptable-use-policy.

Please read this entire document, as well as your contract and Terms and Conditions as applicable. If you have any questions, please send email to sales@AIRPA.us [update] or call our local business office during regular business hours.

IMPORTANT NOTICE: AIRPA reserves the right to terminate service or deny access to any individual who violates our Policies or the terms and conditions outlined on this page, without prior warning or notice. By signing up for or utilizing our service, AIRPA customers have consented to these Terms and Conditions, as well as any others. If for any reason you do not agree with the Terms and Conditions or policies shown on this page, DISCONTINUE USE OF YOUR ACCOUNT OR SERVICE IMMEDIATELY and please contact AIRPA during regular business hours.

Here is specific information on [name of the host]’s policy (need update on host name) with respect to mass email mailings and other mass unsolicited communications – these are all commonly known as SPAM.

The internet community prefers to avoid unsolicited emails from any source. These unwanted "junk emails" are commonly referred to as "SPAM."

As a reminder, our policy prohibits customers from sending unsolicited commercial emails, bulk unsolicited mailings, flooding newsgroups with excessive posts, or any other activities that could be considered SPAM. We kindly request that you refrain from such practices to respect the preferences of the online community. If you have any other questions, please feel free to reach out."

• No spam may originate from AIRPA IP space.
• No spam may advertise sites or services located on AIRPA IP space (even if the spam originates elsewhere), or IP space which receives IP transit over the AIRPA IP network.
• No customer shall participate in pyramid schemes or email chain letters.
• Maintain proper security on your server to prevent others from using your servers as relays.
• To provide you with customized advertising.
• All customers must maintain abuse@yourdomain.com / postmaster@yourdomain.com.

If you're experiencing unwanted SPAM, you can configure filters on your email or news reader to help reduce the amount of SPAM received. Our engineering and network operations teams have made efforts to minimize the volume of SPAM reaching our email and news systems. However, there is no technical solution to completely eliminate SPAM, and the laws surrounding junk email are still evolving. The recommended approach is to simply delete the SPAM emails or offending messages without engaging further. Retaliating against spammers in a destructive manner will only exacerbate the situation, and such retaliation may be illegal as it can cause harm to AIRPA networks, as well as other networks or systems."

AIRPA’s Specific Policy

• AIRPA prohibits the use of its network resources and mail servers for unsolicited mass-emailing or spamming to individuals or groups who have not expressed willingness to receive such emails.
• AIRPA does not permit its systems to be used for email relaying from non-AIRPA customers or networks.
• AIRPA does not knowingly allow its systems to be used for any illegal activities.
• AIRPA does not allow customers or other networks' connections to consume excessive resources from its systems.
• AIRPA does not allow customers to use other providers' mail servers for relaying any type of email without the express consent of those providers.
• All accounts and customer web pages cannot be used for mass emailing of any kind through AIRPA's mail servers. Mass emailing is defined as sending messages to random email addresses or running mailing lists without recipients' consent. If you wish to run a responsible mailing list, please contact AIRPA for information on that optional service.

If AIRPA finds a violation of the above policies involving its mail servers, it reserves the right to immediately suspend the customer's account without prior notice or warning.

GENERAL POLICIES

Censorship

At AIRPA, we uphold the principle of free and uncensored information exchange, both from and to our systems. However, we make an exception when the information transmitted is illegal or evidently used for fraudulent purposes.

User Transmitted Content

You are solely accountable for the information you publish online, whether through email, internet forums, personal websites, or other services. Your online activities must respect intellectual property rights, such as copyrights, patents, trademarks, trade secrets, and rights of publicity or privacy owned by third parties. Additionally, you must ensure that your actions do not violate any applicable laws, statutes, ordinances, or regulations. You are prohibited from transmitting defamatory, libelous, unlawfully threatening, or unlawfully harassing content. The information you share should not be obscene or illegal according to any federal, state, or local laws. Furthermore, you must refrain from intentionally transmitting viruses, Trojan horses, worms, time bombs, cancelbots, or other malicious computer programming routines designed to cause damage, disruptive interference, unauthorized interception, or expropriation of systems, data, or personal information.

Account Usage

Your account is solely for your personal and individual use; multiple concurrent logins using the same account credentials are not permitted. Allowing others to access your account is prohibited, and you will be held responsible for any charges incurred by individuals you have granted access to your account. Therefore, it is crucial to safeguard your account and password with the same level of caution you would exercise for other personal resources, such as your telephone number or credit card information.

Resource Usage

No communication system has unlimited resources, and we expect our customers to act responsibly when utilizing resources on our system. This Resource Usage policy applies to all resources used by our customers, including the size of your email inbox. Excessive concurrent processes or processes that continue running after you have logged off are prohibited. If you consume an excessive amount of resources on our system, we reserve the right to suspend your access at any time without prior notice.

Email Storage

It is the responsibility of the Customer to permanently store, save or retain any email messages that are desirable to save and keep. The size of your incoming email temporary storage is very liberal but not unlimited in size. Most Customers will never exceed the limits under normal use. However, excessively large temporary email boxes create a Resource Usage problem and violate our AUP. To avoid this, Customers may not use AIRPA’s email servers for permanent or long-term storage. Customer Support at AIRPA will assist you in configuring your email client NOT to store messages on servers; instead to store those message locally on your computer. If you begin to have an email box that is too large, you will have problems in downloading that mail.

Security

At AIRPA, we actively monitor all our systems to detect and prevent any unauthorized attempts to access restricted resources or systems that are not intended for customer use. Such attempts, commonly known as "hacking," are strictly prohibited and will result in the immediate and permanent termination of your account. Furthermore, these activities may also lead to potential legal proceedings against you. We kindly request your cooperation in respecting the boundaries of our systems and refraining from any unauthorized access attempts to maintain a secure environment for all our customers.

At AIRPA, we value the trust and privacy of our customers. Unauthorized access or attempts to access our systems or those of our clients without proper authorization is a violation of our policies. Any individual found engaging in such activities will have their account suspended immediately to protect the integrity of our platforms. These incidents will also be reported to the appropriate authorities for further investigation.

For our esteemed corporate clients, we kindly request your cooperation in monitoring your networks. Should any unauthorized access attempts originate from your corporate networks, we will promptly notify you. We expect our corporate partners to act swiftly and in good faith to terminate such activities. Failure to address these issues may unfortunately lead to the termination of your corporate account and reporting of the incidents to the relevant authorities.

We appreciate your understanding as we strive to maintain a secure and transparent environment for all our customers. Please feel free to reach out to us if you have any questions or concerns regarding our policies on authorized access and system security.

Below are examples of security actions that will trigger security alarms to our 24 hour / 7 day staffed network operations center are, but are not limited to:

• Satan or port scans, full, half, fin or stealth.
• Vulnerability probing of any kind on any machines or devices.
• Ping scans and Ping Floods and ICMP abuses.
• SNMP attempts.
• Mail host relay use or hi-jacking.
• Telnet, FTP, Rcommands, etc. to internal systems.
• Attempts to access privileged or private TCP or UDP ports.
• HTTP access without the use of a Web browser.
• Multiple and frequent Finger attempts.
• Excessive resource utilization.
• Source route spoofing.
• Smurf attacks.
• IP number spoofing or masquerading.
• Forging TCP packets or email header information.
• Syn Floods
• OOB attacks
• Password cracking or guessing schemes
• Excessive email postings (SPAM)

AIRPA takes security very seriously; this way you and all of our customers can enjoy a safe and productive Internet environment.

Usage

At AIRPA, we have guidelines in place to maintain a secure and appropriate online environment. The use of our network for advertising, transmitting, storing, posting, displaying, or encouraging any illegal activities is strictly prohibited. We cooperate closely with law enforcement authorities to address such matters responsibly. Additionally, we do not permit websites containing pornographic material or links to such content on our network. Engaging in any spam activities originating from our network is also not allowed.

We kindly request that you refrain from any actions that could compromise the integrity or smooth operation of our network for all users. Your cooperation in following these guidelines is essential to ensure a reliable and secure online experience for everyone.